Nicholas Samson
Take-Out Tuesday Challenge
There is little you or I can do about the thousands of businesses or retail stores that have closed during these challenging times but...
top of page
Search
Nicholas Samson
Mar 26, 20201 min read
We’re all in this challenging time together
We’re all in this challenging time together, and there is no better time than now to get a “pulse” on what every member of your team is...
29 views0 comments
Nicholas Samson
Mar 23, 20201 min read
It is with great pleasure that I welcome John Skakie to the FreshFeedback team.
John’s expertise in Talent Management is needed more than ever to lead our ever-growing “Employee Pulse Surveys” solution in order to...
48 views0 comments
Nicholas Samson
Jan 14, 20201 min read
The Future of Ranking - User Engagement is Key!
If you’re a multi-location brand who’s still investing heavily in your website’s SEO, you may want to re-think your strategy! Google's...
20 views0 comments
Nicholas Samson
Jan 6, 20201 min read
Farm Boy opened in Burlington
Farm Boy opened in Burlington on December 5th so being a shopping enthusiast and after listening to my sister who lives in Ottawa brag...
16 views0 comments
Nicholas Samson
Dec 30, 20191 min read
I spent some time this past weekend
I spent some time this past weekend with a good friend who had some critical surgery done at Joseph Brant Hospital in Burlington. My...
18 views0 comments
Nicholas Samson
Sep 29, 20191 min read
Forever 21 is closing their 44 Canadian stores.
It’s disturbing when a retailer reduces store count or closes stores. More disturbing are the people who will be out of work because of...
18 views0 comments
Nicholas Samson
Sep 12, 20191 min read
Canadian brands stagnant on customer experience
Forrester just released a report showing Canadian companies are struggling to continuously improve their CX and break away from...
23 views0 comments
Nicholas Samson
Sep 12, 20191 min read
People build brands, we build people
Over the last couple of months, we’ve shared our personal shopping experiences, discussed (VoC) Voice of the Customer solution, managing...
15 views0 comments
Nicholas Samson
Sep 12, 20191 min read
Freshslice Pizza's 20th anniversary
Yesterday, June 27th, was Freshslice Pizza's 20th anniversary and they are celebrating this milestone by having an amazing promotion. To...
14 views0 comments
Nicholas Samson
Aug 9, 20191 min read
Customers Left Holding The Bag
As a person who has spent the last 30 years helping customer-facing clients deliver exceptional customer experiences, I find myself...
28 views0 comments
Nicholas Samson
Aug 9, 20191 min read
Raptor's Not The Only Winners
McDonald’s won BIG from the Raptors 2019 NBA championship win! As a result of giving away 2.5 million regular sized fries whenever the...
13 views0 comments
bottom of page